ADA compliance is new territory for a lot of Michigan cities and counties, and it's easy to feel unsure of where you stand. I help you get a clear picture and build a plan that fits, without the pressure.
I don't sell websites, overlays, or quick fixes. I give you an objective read on where your digital services stand and straight guidance on what to do next.
Accessibility comes with a lot of jargon and unfamiliar rules. I translate it into plain language and clear documentation, so you understand what's going on and can move forward with confidence.
Whether it's a single site or every digital service your community runs, I scale to fit, bringing in trusted partners when a project calls for more hands. You'll always have one point of contact: me.
I work alongside your team and your vendors to make your digital services genuinely accessible. No sales pitches, no proprietary tools, just honest guidance and a clear picture you can trust.
Whether you're starting from scratch, choosing a vendor, or already working with one, I meet you where you are.
I provide independent, manual audits (real people testing your site, not just automated scanners), clear roadmaps, staff training, and ongoing support to build accessibility, and your team's confidence, from the ground up.
I help you make sense of RFP responses, translate technical claims into plain language, read VPATs, and shape contract language so expectations are clear from day one.
Independent verification is simply good practice. I confirm that work meets the standard and give you documentation you can stand behind, so you and your vendor are building toward the same clear goal.
Recent work shows how accessibility fits into the way local governments actually operate, from a Michigan city's full digital presence to voter services at one of the country's largest election jurisdictions.
I worked with the City of Troy to build a practical strategy across their digital touchpoints with the public. An independent, manual audit showed where things stood, a clear roadmap laid out the next steps, and hands-on staff training, covering everything from accessibility awareness to social media, helped the team carry the work forward themselves.
More about this project
Through U.S. Digital Response, I partnered with one of the largest election jurisdictions in the country to shape a strategy for making its voter services site more accessible and understandable, so more people could reach essential election information with confidence.
More about this projectNew to all of this and not sure where to begin? Buried in inaccessible PDFs? Already have work underway and want a clear read on it? I'll meet you where you are and help you find the right next step, no pressure, just a straight answer.
Let's talk about what makes sense for your community.
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