Whether you're already working with a vendor or starting from scratch, our services provide the independent verification and expert guidance you need. From vendor oversight to comprehensive accessibility programs, we help you make confident decisions backed by clear documentation.
Compliance Deadlines: Agencies serving 50,000+ residents must comply by April 2026, while smaller entities have until April 2027.
Package Size Definitions
Small Scope
Municipalities under 20,000 population
Single municipal website with limited third-party integrations, moderate document library, and basic social media presence
Medium Scope
Municipalities 20,000-75,000 population
Multi-department sites with various services, portals, and moderate complexity
Large Scope
Municipalities over 75,000 population
Extensive digital footprint including multiple websites or portals, numerous third-party tools, large document repositories, and dedicated IT/communications teams
Core Packages
Choose the package that matches your needs - from one-time assessment to ongoing partnership.
Risk Assessment
"Know Where You Stand"
Get a comprehensive picture of your site's accessibility status with automated and manual testing. You'll receive a clear roadmap and executive summary - everything you need to understand what to fix and where to start.
What's Included:
Full WCAG 2.1 AA audit (automated + manual testing)
Plain-language findings report for leadership
Prioritized roadmap with realistic timelines
60-minute findings presentation for stakeholders
Defensible compliance documentation
Approximate Pricing by Size:
Small$6,500
Medium$12,000
LargeStarting at $20,000
Remediation Guidance
"Get It Fixed"
Everything in Risk Assessment, plus hands-on weekly support to guide your team or vendors through fixes. We'll answer questions, review progress, and verify changes to ensure you achieve genuine compliance.
Everything in Risk Assessment, plus:
Weekly office hours/support sessions (6-16 weeks depending on site complexity)
Review vendor or staff progress and answer questions
Troubleshoot issues and clarify WCAG requirements
90-minute staff accessibility awareness session
Follow-up verification testing to confirm fixes
Training materials and recorded sessions for reuse
Approximate Pricing by Size:
Small$9,000
Medium$15,500
LargeStarting at $25,000
Complete Compliance
"Build It Right"
Our most comprehensive package includes everything in Remediation Guidance plus the systems, policies, and training to maintain accessibility long-term. You'll leave with a complete accessibility program and the capability to stay compliant.
Everything in Remediation Guidance, plus:
Department-specific process documentation (IT/web, communications, procurement)
Accessibility policy development for your organization
Custom training for different roles and responsibilities
Procurement accessibility requirements and VPAT review guidance
Long-term capability building plan
Final compliance sign-off documentation
Approximate Pricing by Size:
Small$12,000
Medium$20,000
LargeStarting at $32,000
Ongoing Partnership
"Stay Compliant"
Maintain accessibility with ongoing quarterly support. This partnership keeps you compliant year after year as new content, features, and vendors are added to your digital properties.
What's Included:
Quarterly accessibility scans and reports
New content and vendor reviews
On-call consulting for accessibility questions
Annual training refresh for staff
Updated compliance documentation
Ongoing verification and guidance
Quarterly Pricing:
Small (up to 30 hrs)$7,500/quarter
Medium (up to 45 hrs)$12,000/quarter
Large (custom hrs)$250/hour
Building Something New?
If you're launching a new website, redesigning, or building new digital services, our Inclusive Design Partnership ensures accessibility is embedded throughout your project - not bolted on after launch.
What's Included:
Inclusive design workshops for your team and stakeholders
Review wireframes, mockups, and prototypes to catch barriers early
Ongoing accessibility consultations throughout the project
Project-specific guidance from concept to launch
Launch with confidence knowing you're compliant from day one
Small projects (up to 6 months)$8,000
Medium projects (6-24 months)$14,000
Large projects (24+ months)Custom pricing
This service replaces the need for remediation - build it right instead of fixing it later.
Specialized Add-On Services
Before You Start
Vendor Evaluation & Contract Support
Evaluating vendor proposals before you sign? We translate accessibility claims into plain language, compare competing proposals objectively, and help you write enforceable contract requirements.
Single Vendor Review: $1,500-$2,500 | Multi-Vendor Comparison: $2,500-$4,000
During Your Project
PDF & Document Accessibility Strategy
Hundreds or thousands of PDFs? We help you triage, prioritize, and create a sustainable remediation plan without breaking the budget. Includes risk assessment, staff workflows, and optional QA oversight.
We'll work with your grant writer to identify funding opportunities and strengthen accessibility sections in your applications.
$1,500-$3,000 per grant application (depending on complexity)
Procurement Accessibility Requirements
Draft accessibility language for RFPs and vendor contracts, or review VPATs to verify vendor compliance claims.
Small Procurements: $1,500 | Large Multi-Vendor RFPs: $3,000+
Need Something Different?
We build custom programs combining any of our services to match your specific situation and budget. Every organization's accessibility journey is unique, and we're here to meet you where you are.
Independent Oversight - We guide and verify while your team or vendors do the implementation work. This independence creates a defensible audit trail and protects you from vendor overselling or underdelivering.
Clear, Defensible Documentation - Plain-language reports and compliance records ready for leadership review or DOJ audits, demonstrating your good-faith compliance efforts.
Practical Guidance - We translate complex WCAG requirements into actionable steps that make sense for your team and your budget, even for non-technical staff.
Accessible Deliverables - All reports and documents provided in accessible PDF format—because we hold ourselves to the same standards we advocate for.
Payment Terms
For one-time packages, 50% is due at project start and 50% upon delivery. For ongoing retainers, invoices are issued monthly or quarterly (depending on package) and payable net 30.
