Who We Work With
We partner with public sector organizations — municipalities, school districts, state agencies, public libraries, transit authorities, and more — to ensure digital accessibility compliance through independent expertise and objective guidance.
Whether you're evaluating vendors, verifying a new redesign, or building compliance from scratch, we meet you where you are. We work alongside your team and your vendors to ensure genuine accessibility, not just promises.
Services We Offer
From lightweight advisory support to comprehensive compliance programs — choose the level of expertise that fits your needs.
Advisory & Verification Services
Vendor Evaluation & Contract Review
Review vendor proposals and translate accessibility claims into plain language.
- Understand what "WCAG compliant" and "24/7 monitoring" really mean
- Compare competing proposals objectively
- Draft enforceable contract requirements
Independent Verification & Post-Launch Audit
Verify your vendor's work after launch with independent manual and automated testing.
- Confirm what's truly accessible vs. vendor claims
- Identify remaining barriers
- Create defensible compliance documentation
PDF & Document Accessibility Strategy
Triage and manage hundreds or thousands of PDFs without breaking the budget.
- Prioritize documents by risk and visibility
- Create sustainable workflows and train staff
- Find and vet qualified remediators
- Optional QA oversight
Ongoing Advisory Retainer
Your accessibility expert on call for ongoing guidance and support.
- Monthly check-ins and accessibility guidance
- Answer questions and provide expert advice
- Review vendor work and verify claims
- Spot-check new content, features, or third-party tools
Full Compliance Services
Compliance Audit + Roadmap
Get a clear picture of what needs to be fixed and a step-by-step plan to get there.
- Manual and automated testing
- Clear scorecard for leadership
- Prioritized roadmap with realistic timelines
Audit + Remediation Guidance
Everything in the audit package, plus weekly support for your staff or vendors.
- Join working sessions and answer questions
- Review progress and verify changes
- Keep everyone moving toward genuine compliance
Accessibility Program Development
Complete accessibility transformation from audit through long-term capability building.
- Audit, roadmaps, and remediation guidance
- Staff training and process documentation
- Help you develop accessibility policies and procedures
- Guidance on procurement requirements
Compliance Partner Retainer
Maintain ongoing accessibility partnership to stay compliant year after year.
- Quarterly scans and vendor reviews
- On-call consulting for accessibility questions
- Annual training refreshes
- New content and feature reviews
Inclusive Design Support
Build accessibility into new projects from the start, not after launch.
- Inclusive design workshops
- Mockup and prototype reviews
- Project-specific guidance
- Ongoing consultations from concept to launch
Need grant support, procurement guidance, or custom training?
We offer specialized add-on services to support your unique needs.
View Add-On ServicesHow We Work
Our approach is built on three core principles that ensure your long-term success:
Independent & Objective
We don't sell websites or compliance tools. We provide unbiased verification and guidance while your staff or vendors handle implementation. This independence creates a defensible audit trail and protects your organization.
Collaborative & Supportive
We work alongside your team and your vendors as a trusted partner. Through regular check-ins, plain-language guidance, and clear priorities, everyone knows exactly what needs to be done and how to do it.
Strategic & Sustainable
Our focus isn't just getting you compliant — it's keeping you compliant. We build accessibility into your processes, train your staff, and become a trusted resource you can rely on as your needs evolve.
"Hannah's blend of technical skill, strategic thinking, and empathy makes her an outstanding designer and leader."
Take the Next Step
Explore our Pricing page to see which option fits your needs and budget, or contact us to talk through your project.
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